Shipping Policy

1. Shipping Coverage

GlobalFits currently accepts orders for delivery to serviceable pincodes within India. Serviceability depends on courier coverage, product restrictions and the delivery address entered by the customer.

If a pincode cannot be serviced, we may be unable to accept or fulfil the order. Where payment has already been collected for an order that cannot be fulfilled, the applicable amount will be refunded in accordance with our Cancellation, Return & Refund Policy.

2. Order Processing & Dispatch

Orders are normally processed within 1–2 business days after successful order confirmation. Business days exclude Sundays and public/bank holidays applicable at the dispatch location.

During major sales, launches, public holidays, severe weather, courier disruptions or unusually high order volumes, processing may take longer. If a material delay affects your order, we will use the contact details provided with the order where reasonably possible.

3. Estimated Delivery Timelines

Standard delivery is generally expected within 3–8 business days after dispatch. Remote or difficult-to-service locations may take longer.

Delivery dates are estimates and are not guaranteed because courier movement can be affected by factors outside our direct control, including weather, strikes, transport restrictions, local disruptions, incorrect addresses and force-majeure events.

4. Shipping Charges

Free shipping is currently available on eligible orders above ₹699. For orders below the applicable free-shipping threshold, any shipping charge will be shown in the cart or checkout before the order is placed.

5. Order Tracking

Customers can use the Track Order page with their order number to view the latest status recorded by GlobalFits. Where courier tracking details are available, they may also be shared by SMS, email or another contact channel provided during checkout.

Tracking information can take some time to update after dispatch.

6. Address Changes

If you need to correct an address or mobile number, contact us as soon as possible. We can attempt a change only before the order is handed over to the courier and only where operationally possible.

Once an order has been dispatched, the delivery address may not be changeable. Additional delivery attempts or re-shipping caused by an incorrect or incomplete address may result in additional shipping charges.

7. Failed Delivery & Return to Origin (RTO)

Please provide a complete address and reachable mobile number. If delivery fails because the customer is unavailable, refuses delivery, provides an incorrect address or cannot be contacted, the courier may return the shipment to us.

If a prepaid order is returned to us as undelivered, any refund will be handled after the shipment is received back and verified. Reasonable forward or return shipping charges may be deducted where the failed delivery was caused by incorrect customer information, refusal or repeated unavailability, except where prohibited by applicable law.

8. Lost, Damaged or Tampered Shipments

If tracking shows an unusual delay, a shipment appears lost, or the package arrives visibly damaged or tampered with, please contact us promptly with your order number and relevant photos or details.

For an item that is damaged, defective, missing or different from what was ordered, the resolution will be handled under our Cancellation, Return & Refund Policy after verification.

9. International Shipping

Unless the website specifically shows international delivery as available at checkout, GlobalFits currently ships only within India.